spaceman Privacy Policy

This page describes what we collect when you use spaceman and how we keep that data protected. Our spaceman platform operates across multiple devices—Android app, iOS browser, and desktop—so we collect information from each access point. We handle your data in accordance with applicable privacy law and transparency principles, and we explain exactly what we do with your information.

When you create a spaceman account, we collect your legal name, email, phone number, and date of birth. During account verification (KYC), we collect a photo of your valid identity document and a selfie. When you deposit funds, we receive payment details through our trusted processors—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—but we do not store your payment card numbers ourselves. When you place bets on Liga 1, live blackjack, or other games, we log your gameplay for fair settlement and security purposes.

Our spaceman service operates under jurisdiction-restricted access—we offer services only where local law permits, and we ask users to verify compliance with their own jurisdiction's laws. This privacy policy applies to all users of spaceman, regardless of location, and it reflects our commitment to transparency and data protection.

What We Collect on spaceman

We collect several categories of information when you use spaceman. Account data includes your legal name, email address, phone number, date of birth, and username. Identity verification data includes a photo of your national ID, passport, or driver's licence, plus a selfie holding that document. Payment data is transmitted securely to our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet for e-wallets; mobile banking, local payment, online payment, e-wallet for bank transfers), but we do not retain full card details on our servers—we store only a reference token for future transactions.

Gameplay data on spaceman includes your bets, game selections, settlement results, and account balance history. We log this information to detect fraud, ensure fair settlement, and comply with anti-money-laundering requirements. Technical data includes your device type (Android, iOS, desktop), browser version, IP address, and access times. Support data includes any emails, chat transcripts, or help requests you submit to our spaceman support team. Cookies and tracking data help us understand how you navigate our platform and which features you use most.

How We Use Your Data on spaceman

We use your spaceman account data to set up your account, process your login, and send you service notifications (withdrawal confirmations, security alerts, policy updates). We use your identity data to verify your age and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations required by law. We use payment data to process your deposits and withdrawals through trusted payment partners; we do not share this data with unrelated third parties.

We use gameplay data on spaceman to settle bets fairly, detect fraud, prevent cheating, and comply with regulatory reporting obligations. We use technical data to monitor platform performance, diagnose issues, and improve your experience. We use support data to resolve your issues and improve our Help Center resources. We use cookies to remember your login session, track your preferences (language, theme), and measure user engagement with our platform.

Third-Party Processors and spaceman Data Storage

We work with trusted third-party service providers who process your spaceman data on our behalf. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle deposit and withdrawal transactions. Hosting providers store our databases and backup your account data. Email and SMS providers deliver service notifications. Support ticket platforms store your communication history with our spaceman team. Each processor has a contract requiring them to protect your data and use it only for the services we request.

Our spaceman servers may sit outside your jurisdiction—our data centres are located in regions that provide secure, redundant storage. This means your data may be transferred across international borders, but we maintain encryption and standard security practices to protect it during transfer and at rest. If you have concerns about cross-border data transfers, our spaceman Help Center explains the legal frameworks (like standard contractual clauses) that govern these transfers.

Your Rights Regarding spaceman Data

You have the right to access your spaceman account data at any time by logging into your account. Account settings let you review your profile, payment methods, and gameplay history. You can request a copy of all your personal data by contacting our spaceman support team; we will provide it in a standard format within a reasonable timeframe. You can request that we correct any inaccurate data in your spaceman account (e.g., if your registered address is outdated). You can request deletion of your account and associated data, subject to legal obligations—we must retain KYC documents, payment records, and gameplay history for regulatory compliance, typically for seven years.

You can withdraw consent to marketing emails by clicking the unsubscribe link in any message we send. You can disable non-essential cookies in your browser settings, though this may limit some spaceman features. If you believe we have misused your data, you can file a complaint with your local data protection authority or contact our spaceman privacy team through the Help Center.

Cookies and Tracking on spaceman

Our spaceman platform uses cookies to store your login session, remember your preferences, and measure usage. Session cookies expire when you close your browser; persistent cookies remain until you clear your browser data. We do not use cookies to track you across unrelated websites. Third-party services (like analytics providers) may place cookies to help us understand how you use spaceman, but these cookies do not collect personal identifying information—they are anonymous usage metrics. You can disable cookies in your browser settings, but this may log you out of spaceman and limit features.

Data Retention and Security on spaceman

We retain your spaceman account data for as long as your account is active. After you close your account, we keep KYC documents, payment records, and gameplay history for seven years to comply with anti-money-laundering and anti-fraud regulations. Other data (support tickets, technical logs) may be deleted sooner if no longer needed. We encrypt your password using standard hashing so even our team cannot see it. We encrypt data in transit (HTTPS) and at rest on our servers. We use firewalls, intrusion detection, and regular security audits to protect against unauthorized access. If we discover a data breach affecting spaceman users, we will notify affected users and cooperate with relevant authorities.

Policy Changes and Contact on spaceman

We may update this spaceman privacy policy as our service evolves or as legal requirements change. When we make material changes, we will notify you via email or in-app alert. Continued use of spaceman after we publish updates means you accept the revised policy. If you have questions about our privacy practices, your data, or how we handle information collected in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, contact our spaceman privacy team through the Help Center. Our support team responds to privacy inquiries within one business day and escalates complex requests to our data protection officer. You can also request a formal data protection impact assessment if you believe spaceman's practices may raise privacy concerns.

Our spaceman services are available only where local law permits. This privacy policy is governed by applicable law in your jurisdiction, and disputes are resolved according to those legal frameworks. We encourage you to review this policy regularly and contact us with any questions about how we protect your data on spaceman.