spaceman Legal Notice

We at spaceman publish this legal notice to clarify our service availability, jurisdiction restrictions, and the responsibilities of users who access our platform. spaceman operates as an online gaming and sportsbook service available only in jurisdictions where online wagering is lawfully permitted. We do not offer our services in jurisdictions where such activity is prohibited by local law, and we ask all users to verify that their access and use of spaceman comply with the laws of their own jurisdiction.

This notice addresses service eligibility, account requirements, legal disclaimers, and contact information for legal inquiries. It works in conjunction with our Terms & Conditions, Privacy Policy, and Help Center resources. When you use spaceman—whether on Android, iOS browser, or desktop—you accept these legal terms and acknowledge that you are solely responsible for understanding and complying with applicable law where you reside. We emphasize that spaceman is available only where local law permits, and users must verify their own legal eligibility before creating an account or placing any bet.

Service Availability and Jurisdiction Restrictions on spaceman

We at spaceman do not offer our services in jurisdictions where online gaming or sports wagering is prohibited by law. Our spaceman platform is available only where local legislation permits online entertainment of this kind. Users are responsible for verifying that access and use of spaceman comply with the laws of their own jurisdiction. If you are resident in a jurisdiction where our services are restricted or prohibited, you must not create an account, fund an account, or place bets on spaceman.

spaceman services span multiple Indonesian cities including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta, subject to local regulatory requirements. We ask users in these and all other locations to confirm that their local law permits online wagering and that they meet the age and eligibility requirements established in their jurisdiction. If you are unsure whether spaceman is lawfully available in your area, contact your local gaming authority or legal advisor before accessing our platform.

User Eligibility and Account Responsibility on spaceman

To use spaceman, you must be of legal age in your jurisdiction (typically 18 years or older) and not be subject to legal restrictions that prevent you from participating in online gaming. When you create a spaceman account, you represent that you are eligible under applicable law and that all information you provide is truthful and accurate. You are responsible for maintaining your login credentials confidentially and for all activity that occurs on your spaceman account. We at spaceman are not liable for unauthorized access resulting from your failure to protect your credentials or from your use of shared devices without proper logout.

spaceman accounts are personal and non-transferable. You may not authorize others to use your account, nor may you create multiple accounts to circumvent our policies. If we identify multi-accounting, duplicate accounts, or fraudulent activity, we reserve the right to suspend or permanently close your spaceman account and forfeit any associated balance. Account closure due to policy violation does not entitle you to a refund, and we do not reopen accounts closed for fraud or breach of our terms.

Payment Methods and Withdrawal Assurances on spaceman

We at spaceman accept deposits and process withdrawals through trusted payment partners: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet for e-wallets, and mobile banking, local payment, online payment, e-wallet for bank virtual accounts. We do not charge deposit fees; your payment provider may apply standard rates. Withdrawals are processed subject to identity verification (KYC) and anti-fraud review. Once approved and processed, withdrawals cannot be reversed or redirected—ensure your registered payment method is current before requesting a withdrawal. If your withdrawal is delayed due to banking holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, we will notify you and process your request as soon as banking services resume.

We make no guarantee of "instant" or "immediate" withdrawals. E-wallet payouts typically arrive within minutes under normal conditions; bank transfers settle within one business day. All settlement times are subject to your payment provider's processing speed and are outside spaceman's direct control. We reserve the right to hold withdrawals pending security verification or compliance review, which may extend processing by up to two business days. We do not refund withdrawal requests once they are approved and sent to your payment provider.

Legal Jurisdiction and Dispute Resolution

These legal notices and all spaceman Terms & Conditions are governed by the laws of the jurisdiction in which spaceman operates. Any disputes arising from your use of spaceman or from our services shall be resolved according to that jurisdiction's legal framework. We encourage users to resolve issues through our standard support channels (live chat, email, in-app help) before pursuing formal legal action. Most disputes—settlement errors, payment delays, account issues—are resolved within one to two business days through our internal process.

If you are unable to resolve a dispute with our spaceman support team, you may file a formal complaint with your local consumer protection authority or seek legal counsel in your jurisdiction. We comply with applicable law regarding dispute resolution and will cooperate with regulatory authorities and legal proceedings as required. Contact information for legal inquiries and formal complaints is available in our Help Center and at the footer of this site.

Data Protection and Regulatory Compliance

We at spaceman protect your personal and financial data according to standard security practices and applicable privacy law. Our Privacy Policy explains what data we collect, how we use it, and the safeguards we employ. We do not sell your data to unrelated third parties. We store payment information with trusted processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and do not retain full card details on our systems. We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations, which require identity verification before withdrawal. We report suspicious activity to relevant authorities as required by law.

For questions about data handling, privacy practices, or regulatory compliance, contact our spaceman legal team through the Help Center. For formal legal inquiries, requests for legal documents, or information about our regulatory status, contact us via email listed in our Help Center. We respond to legal inquiries within standard business timeframes and cooperate fully with regulatory authorities and law enforcement as required by applicable law.

This legal notice is subject to change at any time. We will announce significant updates in-app or via email. Continued use of spaceman after updates constitute acceptance of revised notices. If you have questions about our legal status, jurisdiction, service availability, or any other compliance matter, our Help Center and support team are ready to assist you.